Money Back Guarantee

Total Satisfaction Guaranteed

Our Guarantee is to provide you with Total Satisfaction. When you purchase a Shoreline hot tub, we want you to 100% satisfied. From the point of order, through to delivery, installation and ownership, we guarantee you an exceptional service. So all that remains is for you to enjoy relaxing in your Shoreline hot tub

 Refundable Deposits*

We, do not ask you to pay the total amount up front like many companies. Only a reasonable deposit is required on our stock Shoreline hot tubs. The deposit is fully refundable* should you change your mind.

Money Back Satisfaction Guarantee**

We are so confident that you will be satisfied with your new Shoreline hot tub that if you are not satisfied with your hot tub or if you wished you had ordered another model, we will either offer you refund or exchange it for another model.


Click here to read about Shoreline hot tubs.


These offers do not affect your statutory rights.
* Refundable Deposit – within 14 days of order date.
** Money Back Guarantee – Within 7 days from delivery date.  A reasonable charge for the costs of retrieval/collection and restocking of your unused hot tub will be applicable.