Hot Tub Warranty

Shoreline Hydrotherapy™ Hot Tub Warranty

‘Hot Tubs built up to a high standard not down to a price’

The following warranties are offered by Shoreline Hydrotherapy™ and are for Shoreline Hydrotherapy™ hot tubs only.

All Shoreline Hydrotherapy hot tubs are robust, strong and long lasting. This is reinforced by the unrivalled warranties that come with every Shoreline Hydrotherapy hot tub.

  • Lifetime Warranty# on ShoreCast™ shell – The ShoreCast™ shell is warrantied against the loss of water through failure of the shell caused by defects in the materials and/or workmanship used in the manufacturing process for the lifetime* of the hot tub.
  • Lifetime Warranty# on ShoreSupport™ system – The ShoreSupport™ structure of the hot tub is warrantied against complete failure caused by defects in the material and/or workmanship used in the manufacturing process for the lifetime* of the hot tub.
  • Lifetime Warranty# on WeatherGuard™  cabinet – The WeatherGuard™ cabinet is warrantied not to split, crack, peel or splinter caused by defects in the materials and/or workmanship employed during manufacture for the lifetime* of the hot tub .
  • 3 Year Warranty# on ShoreSet™  control system – ShoreSet™ control systems are warrantied against failure caused by defects in the materials and/or workmanship used in the manufacturing process for a period of 3 years from date of purchase.
  • 3 Year Warranty# on WhisperPumps™  WhisperPumps™ are warranties against failure caused by defects in the materials and/or workmanship used in the manufacturing process for a period of 3 years from date of purchase.
  • 3 Year Warranty# on Hi-Flo™ Plumbing – Hi-Flo™ plumbing components are warrantied against failure caused by defects in the materials and/or workmanship used in the manufacturing process for a period of 3 years from date of purchase.
  • 1 Year Warranty# on ShoreSound™ audio equipment – All audio equipment is warrantied against failure caused by defects in the materials and/or workmanship used during manufacture for 1 year from the date of purchase.
  • Items such as (but not limited to) filters, jets, headrests/pillows, light bulbs, LEDs, remote controls, steps, coverlifters and covers are warrantied to be free from defects at the time of delivery.

* All warranties are subject to an annual service/inspection (chargeable) and are defined in The Shoreline Hydrotherapy™ Hot Tub Warranty Document.
# Excludes “E” models. The 3 year warranty applies to all new hot tubs sold from 1 September 2018 (2 year warranty previous to this date).