Money Back Guarantee


SatisfactionGuaranteedTotal Satisfaction Guaranteed

Our Guarantee is to provide you with Total Satisfaction. When you purchase a Shoreline hot tub, we want you to 100% satisfied. From the point of order, through to delivery, installation and ownership, we guarantee you an exceptional service. So all that remains is for you to enjoy relaxing in your Shoreline hot tub.

Refundable Deposits*

We, do not ask you to pay the total amount up front like many companies. Only a reasonable deposit is required on our stock Shoreline hot tubs. The deposit is fully refundable* should you change your mind.

Money Back Satisfaction Guarantee**

We are so confident that you will be satisfied with your new Shoreline hot tub that if you are not satisfied with your hot tub or if you wished you had ordered another model, we will either offer you refund* or exchange* it for a another model.

Recommend a Friend***

If you recommend a friend, neighbour or relative and they purchase a Shoreline hot tub from us, you will receive a voucher worth £100. The £100 voucher is redeemable against the purchase of water treatment, accessories and games. All we asked is that the buyer mentions your name at the time of purchase. There is no limit to the number of vouchers you can earn.

Click here to read about Shoreline hot tubs.

These offers do not affect your statutory rights.
* Refundable Deposit – within 14 days of order date.
** Money Back Guarantee – Within 7 days from delivery date.  A reasonable charge for the costs of retrieval/collection and restocking of your unused hot tub will be applicable.
*** Recommend A Friend – Only one voucher is issued per sale.